Returns & Exchanges
At Frog Fuel, we stand behind the performance of our medical-grade collagen. If you are not completely satisfied with your purchase, you can return your unopened items within 30 days for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Pre-Paid Return Label and Authorization form.
Pack Your Items
Securely place the unused Frog Fuel products in their original packaging, ensuring the Return Authorization form is included inside the box.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location to be sent back to our distribution center.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing